We source our teas from small family farms around Asia, many of whom still make tea almost entirely by hand.

Not only do small farms allow for more biodiversity, they sustain the livelihoods of the community around them.

Beautiful tea begins with the people who make it, and we are deeply committed to the well-being of the communities of our tea farmers. We believe everyone deserves to work in a safe, healthy environment and be treated with dignity and respect.

We have a close relationship with our farmers and collaborate with them to ensure that all of our teas are ethically sourced. We stand firmly against forced or slave labour of any kind. Through regular visits and ongoing support, we help our partners maintain a high standard of care for their workers.

True tea is honest tea. We are committed to transparency, so you always know that the beautiful teas you are enjoying are made responsibly, supporting both the environment and the people behind every harvest.

Our new canisters are made from sustainably sourced paper and are fully recyclable. Our tins are designed to be easy to re-use and recycle: simply peel off the label and add them to the tin section of your recycling service.

Tea leaves are great for composting, due to their high nitrogen content. We donate our used and expired tea leaves to ISF Academy's composting project, which uses "The Rocket" to turn food waste into compost for the school gardens.